CRISIS LINE

Volunteer

WHAT DOES VOLUNTEERING FOR MOSAIC GEORGIA LOOK LIKE?

Here at Mosaic Georgia, our volunteers are vital members of the SART response to child, teen, and adult victims of sexual assault as well as being crucial partners in ensuring our center is run effectively and efficiently while also boosting community outreach. After receiving 30 hours of special training, Volunteer Advocates will work under the supervision of the Mosaic Georgia SART Coordinator and provide “on-call” direct-victim assistance for evening, weekend and holiday schedules. Office Volunteers will provide clerical support to the receptionist and assist with administrative duties. Outreach and Special Events Volunteers will assist and participate in Mosaic Georgia fundraising, community outreach, special events, and prevention activities as they become available. Childcare Volunteers will assist with childcare during our non-offending caregiver support groups. Ten hours of continuing education are required each year to remain up to date with practices, resources, and laws. If you are interested in becoming a Volunteer Advocate, Office Volunteer, and/or Outreach and Special Events Volunteer, you must complete an application process which includes a criminal background check. The application can be found here

Volunteer Advocates: 

  • Answers and responds to crisis calls during their designated shift as relayed to them through the SART (Sexual Assault Response Team) Coordinator and Mosaic Georgia answering service

  • Serve as a vital member of the SART to Mosaic Georgia whereby the Mosaic Georgia SART and volunteer work together to gather evidence for law enforcement investigations and provide direct support to the victims and their family members.

  • Responds to the center to provide emotional support and accompaniment to the victim throughout the forensic medical examination, [completed by a Mosaic Georgia Sexual Assault Nurse Examiner (SANE)] and while the victim is interviewed by law enforcement.

  • Informs the victim of Mosaic’s follow-up services and provides referrals when needs are identified as well as go over the client information packet with victims. This process is carried out within the safe, caring environment of Mosaic Georgia’s facility.

  • Must live within a 45 minute radius of Duluth, GA.

Office Volunteer: 

  • Answers the business line and provides advocacy support, resources, and referrals to victims of sexual assault and/or child sexual abuse. Speaks with professionals such as Law Enforcement, District Attorney’s office, and Department of Family and Children’s Services to determine their needs and delegates to an appropriate staff member.

  • Demonstrates appropriate computer, clerical, and administrative duties pertinent to daily responsibilities and related duties.

  • Assists with monitoring supply inventories for victim service needs, including but not limited to, victim clothing, hygiene products, toys, and other donations.

  • Prints and assembles client information folders for new clients coming into the center.

  • Ensures that both lobbies and client rooms are sanitized and cleaned in between cases at the center.

Outreach and Special Events Volunteer: 

  • Assists and participates in Mosaic Georgia fundraising, community outreach, special events, and prevention activities as they become available. Areas of assistance include but are not limited to:

      • Assists in the set up and breakdown of events.

      • Provides information on Mosaic Georgia Services.

      • Collaborates with The Wholeness Collective to ensure events are run smoothly.

Childcare Volunteer

  • Provides childcare during our non-offending caregiver support group to, on average, 3-5 children.

  • Support Group typically lasts an hour and a half every Tuesday from 6:00pm to 7:30pm.

Volunteer Training: 

  • All Mosaic Georgia volunteers receive specialized and comprehensive training before starting their volunteer service.

  • Volunteers involved in direct service to our clients will receive 30 hours of training in addition to time observing other Mosaic Georgia team members and attend continuing education workshops.